To our CLOAK community,
Doing business in a COVID world has proven to be challenging to say the least. Nevertheless, we are working hard to deliver the very best product experience while continuing to exercise the safest precautions and prioritize the health and wellbeing of every single person here at CLOAK, from our office to our fulfillment center and beyond.
At this time, it may take up to 10-12 days in order for your order to be processed and your package shipped out. Please understand all shipping carriers have notified us of delays on their end as well as their shipping volume has increased significantly.
Time and again, we’ve seen this community pull together and be such a system of support for us, but far more importantly for each other, and we are grateful. Please take care of yourselves and we urge everyone to do their part, and together, stop the spread of the virus.
If you have any questions please don’t hesitate to reach out to us at firstname.lastname@example.org.